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Services

Procurement Deployment and Support

The team at Galaxy have over 23 years’ experience buying and selling all hardware platforms and equipment types, we have the knowledge and ability to fulfill any hardware requirements that you may have.

PROCUREMENT

Galaxy is able to take the pain out of buying hardware. Through our close partnerships with UK and European distributors, Galaxy is able to offer virtually any piece of hardware at competitive rates. As the Toshiba Authorised Service Partner for the Channel Islands, we are able to provide up to 5 year warranties. This allows our customers to sweat assets whilst fully protected and achieve cost avoidance savings.

DEPLOYMENT

Galaxy are able to offer its customers a tailored service. From Lifecycle Management, Project plans and implementation schedules to single installs and office moves – we can take the headaches away from overstretched IT teams while saving customers money. Our engineers have managed and deployed lifecycles for estates of more than 5000 devices with complex applications sets, within managed lifecycles. As part of this service, we also offer customer profile migrations and image deployment

SUPPORT

Galaxy are able to offer multiple Service Levels and support for all aspects of IT. With offices in both Jersey and Guernsey we are able to provide support in both islands. Through the Strategic Partnership we share with Fultura Network Consultants, we are also able to offer Local Cloud Services and Cisco solutions. Galaxy specializes in mobility working as a service. We can also offer Care Token packages, ranging from 24/7 365 to one off support solutions, sold on an hourly basis.

HARDWARE RESALE

In some cases, used hardware may still have some residual value. As an established IT broker, we can assist clients in obtaining some value back from these redundant IT assets. We are interested in purchasing used servers and networking equipment in the Channel Islands.

Secure Shredding

Disposing of your old computer equipment and data holding devices via a non-secure means can pose a significant risk to the security of your business. Even after being wiped and seemingly destroyed with a hammer, confidential information contained on your hard drive or data devices may still be accessible.

At Galaxy , we are totally committed to disposing of all your IT equipment and data holding media in a safe, secure, confidential and eco-friendly way. Our service is available for a single media item or for several thousand items as we are able to shred up to 2,000 media items per day either in your office or in one of our bespoke vehicles.

In addition, an onsite degaussing service is available on request, where we use a state of the art Degausser to destroy data held on magnetic data storage.

If Data wiping is required, Galay can also offer a complete service using the latest forensic software.

The Galaxy 5 point secure destruction and recycling process

  1. We check all equipment and count items – removing any hard drives or media items for destruction and removing corporate asset tag information.
  2. We record the serial numbers and asset tags of all equipment, and serial numbers of hard drives or media.
  3. We then shred the media, which you can observe if you wish; either on your business premises or in one of our mobile destruction vehicles. The media is shredded beyond any possibility of forensic reconstruction or recovery.
  4. We then issue an end of life destruction certificates, which provides you with a clear audit trail.
  5. Finally, we recycle all equipment and shredded media through a registered WEEE* recycler, thereby protecting our island environment and recovering valuable resources.

 

* The European Waste Electrical and Electronic Equipment directive requires that at least 75% of raw materials be recovered. We, however, have a ‘zero to landfill’ policy and recover 100%.

contact us to discuss further

Hardware Recycling

Galaxy is the only IT specialised recycling company in the Channel Islands and is able to offer a complete WEEE* compliant disposal option on all redundant IT hardware.

From the removal and recycling of screens, PCs, printers, switches, servers and telecom equipment, we provide full end of audit documentation itemising details such as item, make and model along with serial number and, if applicable, asset tag number in our end of collection certification.

We will quote for disposal from your inventory. Some hardware may have residual value.

Once you accept our proposal, we will visit your premises to remove the equipment for recycling. All items will first be inspected for your company asset tags and remaining data holding devices (some photocopiers have memory installed). All equipment will be listed and serial numbers will be recorded by bar code reader. All confidential data will be removed and destroyed at this stage.

Equipment will then be transported to our warehouse where tags and hard disk drives will be removed before the hardware is sent to the Guernsey’s prison. We have a contract with the Prison, whereby inmates are trained to disassemble the equipment and segregate all components, and earn privileges for the work they do.

Galaxy Computers has a ‘Zero to Landfill’ policy so every part will be either recycled or reused. On completion we will issue certificates of destruction and recycling, which provides Clients with a secure destruction and disposal audit trail.

At all times we undertake to maintain your anonymity and our work for you remains confidential.

contact us to discuss further

Mobility Working

The M.A.S.S Concept.

In a modern business where flexibility and service delivery is key, there is an expectation that all services should be received from any location, at any time.
To meet the demands of a business, it’s important that staff can react quickly and effectively while maintaining a high standard of service. Technology has evolved dramatically to offer mobility working without the need of physically being in the office.

But how can you achieve this flexibility without compromising productivity?

This is where the M.A.S.S (Mobility, Accessibility, Security, and Service) concept can help. This concept, developed and trailed by the Galaxy CI team; offers huge benefits to its Customers. A Mobility Working platform means that our Customers can expect to be able to offer their staff an improved and flexible working environment.
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Benefits include:
• Less staff hours lost through illness of dependents, due to the ability to operate from home
• Disaster recovery out of the box, through device mobility. This reduces DR site rental costs
• Staff and site movements made easier
• Use of wireless (and possibly 4G) networks reducing the need for floor box moves when desks move
• The ability to work from any location means staff can stay connected in meetings
• Mobility offers flexible hours, reducing the burden on parking and congestion
• “Snow day” plans are a thing of the past
• A Single architecture means less support issues
• “Travel for business” issues mitigated

The mainstay of M.A.S.S. Service delivery is the ability to work flexibility whenever and wherever you are. This is the service that Galaxy CI can assist businesses to their mobility aspirations and feel the benefits.

Hints and Tips


  • Keep the Channel Islands Green, recycle where you can.
  • Recycle IT equipment as it is full of harmful materials.
  • Galaxy destroys all data-carriers (HDD, Tapes, CDs etc.) and then recycles the remains.
  • Do not throw computers into a skip, call us instead.
  • Be aware of data theft when disposing of IT equipment.
  • Use a ISO accredited company when disposing of IT equipment.
  • Make sure your data is erased or destroyed to ISO standards.
  • Keep costs down by reusing IT equipment for as long as possible.
  • In Guernsey? Consider signing up for the Keep Guernsey Green award.
  • Galaxy recycles used toner cartridges, keep them out of landfill.
  • Reuse and reuse, extends the items life span = better for the environment.

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